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Data Protection

سياسة الخصوصية

The security and privacy of your data is our top priority.

آخر تم التحديث: July 23, 2025

مالك المنصة: TintenAI Teknoloji ve Danışmanlık A.Ş. ("TintenAI", "we", "us", "platform")

At TintenAI, we highly value the privacy and security of our المستخدمون' personal data. This Privacy Policy explains how we collect, process, متجر, share, and protect your personal data within the scope of TintenAI's الموقع (www.tinten.ai), الجوال applications, and other خدمة ("الخدمات"). By using our الخدمات, you accept the practices described in this policy.

1. Data Collected

We collect various الأنواع of data to provide, improve, and personalize our خدمة. Below are the categories and المصدر of data we collect:

1.1. Information You Provide

  • الحساب Information: Information provided for الحساب creation or login, such as الاسم, surname, email address, phone number, username.
  • المحتوى and Interactions: Information you provide through searches, comments, الرسائل, product/service requests, or 'Get a عرض سعر' نموذج on the platform.
  • الدفع Information: If you use paid خدمة, billing information or الدفع التفاصيل (e.g., credit card information is processed by third-party الدفع providers and not stored by TintenAI).

1.2. Automatically Collected Information

  • Device and الاستخدام Data: IP address, browser type, operating system, device model, screen resolution, صفحات visited, الاستخدام duration, and click السلوكيات.
  • Cookies and التتبع Technologies: Cookies, pixel tags, or similar technologies are used to improve المستخدم experience, الجلسة الإدارة, and analytics. See the Cookie Policy section for more information.
  • Location Data: We may collect approximate location information from your IP address or device الإعدادات (e.g., to offer regional خدمة).

1.3. Data Received from Third Parties

  • Information from Partners: Data from الدفع providers, ad networks, or business partners (e.g., المستخدم interaction data or campaign performance information).
  • Social الوسائط التكامل: If you connect to TintenAI with a social الوسائط الحساب, we may receive limited information (e.g., الملف الشخصي الاسم or email) from the relevant platform.

2. Use of Data

  • الحساب creation, login, and المستخدم authentication.
  • المعالجة product and خدمة searches, directing المستخدمون to البائع, and forwarding 'Get a عرض سعر' requests to relevant البائع.
  • Responding to المستخدم requests and providing customer support.
  • Analyzing platform performance and improving المستخدم experience.
  • Training AI algorithms and personalizing search results.
  • Developing new features by analyzing الاستخدام trends.
  • Sending promotions, campaigns, or newsletters with المستخدم consent.
  • Providing personalized recommendations based on المستخدم requests.
  • Informing المستخدمون about platform updates or important notifications.
  • Detecting and preventing abuse (e.g., fake الحسابات or spam).
  • Analyzing access logs to enhance platform security.
  • Complying with court orders, legal requests, or regulatory requirements.
  • Fulfilling الضريبة or accounting obligations.

3. Data المشاركة

TintenAI does not sell, rent, or share your personal data for commercial purposes without your consent. However, your data may be shared in the following cases:

  • خدمة Providers: Limited data may be shared with trusted third parties such as الدفع processors, cloud hosting providers, analytics firms, or customer support الأدوات. These parties process data on behalf of TintenAI and are bound by KVKK/GDPR-compliant agreements.
  • عرض سعر Process: In خدمة like 'Get a عرض سعر', information provided by the المستخدم (e.g., الاسم, phone, email) is shared with the relevant البائع. This المشاركة occurs only with the user's explicit consent.
  • Legal Requirements: Your data may be shared in case of a court order, official authority request, or legal obligation.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, المستخدم data may be transferred to the new business. المستخدمون will be informed in advance in such cases.
  • Anonymized Data: Data that cannot be used to identify individuals (e.g., الاستخدام statistics) may be shared with partners.

4. Data Storage and الأمان

  • المستخدم data is retained as طويل as your الحساب is نشط or as required by legal obligations.
  • Some data (e.g., billing information) may be retained for the legally required period under KVKK.
  • When a المستخدم حذف their الحساب, data is deleted as soon as possible except for legal retention periods.
  • Your data is protected with industry-standard encryption (e.g., SSL/TLS), access controls, and firewalls.
  • Please note that data transmission over the internet is not completely secure.
  • In the event of a data breach, affected المستخدمون will be notified as soon as possible in accordance with KVKK and GDPR requirements.

5. المستخدم Rights

  • Right to Information: Learn what data is processed and how it is used.
  • Correction: طلب correction of incorrect or incomplete data.
  • Deletion (Right to be Forgotten): طلب deletion of your data (except for legal retention obligations).
  • Objection to المعالجة: Object to certain data المعالجة activities (e.g., المعالجة for marketing purposes).
  • Data Portability: Receive your data in a structured, commonly used format and transfer it to another خدمة.
  • Withdrawal of Consent: Withdraw your consent for data المعالجة at any الوقت.
  • To exercise your rights, please الاتصال us at support@tinten.ai. Your requests will be answered within 30 days in accordance with KVKK and GDPR.

6. Cookies and التتبع Technologies

TintenAI uses cookies and similar technologies to improve المستخدم experience and optimize our خدمة.

6.1. الأنواع of Cookies

  • Necessary Cookies: Required for login, security, and basic functionality.
  • Performance Cookies: Used to collect الاستخدام statistics (e.g., which صفحات are visited).
  • Functional Cookies: Used to remember المستخدم preferences (e.g., اللغة selection).
  • Marketing Cookies: Used to personalize ads and promotions.

6.2. Cookie الإدارة

You can إدارة your cookie preferences from your browser الإعدادات or select them from the cookie الإدارة panel on our platform. Necessary cookies cannot be disabled, but you can reject other الأنواع of cookies. For more information, see our Cookie Policy الصفحة.

7. Third-Party الرابط

Our خدمة may contain الرابط to third-party الموقع or خدمة (e.g., البائع sites, الدفع providers). TintenAI is not responsible for the privacy practices of these sites. We recommend reviewing the privacy policies of third-party خدمة before use.

8. International Data Transfers

  • TintenAI may متجر and process data on servers in Turkey or abroad (e.g., in the EU or USA).
  • GDPR Compliance: For المستخدمون in the European Economic Area (EEA), data transfers are protected by GDPR-compliant standard contractual clauses.
  • KVKK Compliance: Data transfers outside Turkey are carried out in accordance with the requirements of KVKK.

9. Privacy Policy Updates

This Privacy Policy may be تم التحديث as our خدمة evolve or as required by law. In case of significant changes, المستخدمون will be informed via email or in-platform notification. The most current version is always منشور at www.tinten.ai/privacy-policy.

10. الاتصال Information

You can الاتصال us for your questions, requests, or complaints:

  • البريد الإلكتروني: support@tinten.ai
  • الموقع الإلكتروني: www.tinten.ai
  • Phone: +
  • Address: TintenAI Teknoloji ve Danışmanlık A.Ş., [+], Istanbul, Türkiye
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